Reference

Open your account with clear privacy terms

Our Privacy Policy explains what data we collect when you open an account, verify your phone, enter Andar Bahar or Limbo, and use DANA, OVO, GoPay or QRIS…

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taxsi4d Open your account with clear privacy terms
CONTACT PATHS

Check privacy help before you continue

Privacy questions need a clear route, not a public comment thread. You can ask us to confirm what account data we hold, correct profile details, explain a payment record, or help you change cookie choices. We may ask you to verify your phone number or recent wallet reference before discussing private records, because policy requests must come from the account owner.

Team online

Live chat privacy desk

Message us through the lobby chat between 09:00 and 23:00 WIB. Choose the privacy topic, give your registered phone number, and we will move sensitive account checks away from the main chat when needed.

Email privacy request

Send your request to [email protected] with your username, registered phone, and the data topic you want handled. Do not include full DANA, OVO, GoPay, or QRIS screenshots unless we ask.

Account security page

Open Account > Security to change your password, check recent device sessions, and update phone verification. If a session looks unfamiliar, contact us before making another wallet action.

PRIVACY PRACTICE

Browse the safeguards behind your profile

Our Privacy Policy is tied to the way the account actually works. A login from a new device, a QRIS wallet action, or a request about Fish Hunter history creates different records…

Data we collect

We collect account details you submit, login signals, device type, IP region, wallet references, and support messages. We use them to run your profile, protect access, settle account questions, and meet record duties.

Cookie controls

Cookies help keep your session active, remember language choices, and spot repeated failed sign-ins. You can clear cookies in your browser, but you may need to sign in again and pass phone verification.

Payment record handling

DANA, OVO, GoPay, and QRIS records are used to match wallet actions to your account. We store reference codes and timing, not private wallet passwords or full app access details.

Device checks

When you sign in from Android Chrome, iPhone Safari, or a laptop browser, we may log device and session signals. This helps us flag unusual access before account data is changed.

Retention choices

We keep records while your account is active and for a reasonable period after closure when audit, dispute, or legal needs remain. You can ask what we hold and why it is kept.

Change requests

If your phone number, name spelling, or email is wrong, contact us before opening a new account. We will ask for proof that links the request to your existing profile.

Start with these Privacy Policy answers

These answers cover the privacy questions we hear most often before account opening and during account checks. They explain what we collect, how wallet references are handled, when verification is needed, and how you can reach us. If your situation involves local access rules, availability depends on local law and applies only where local law permits.

We collect the details needed to create and secure your account, such as username, phone number, login records, device signals, IP region, and support messages. Wallet references may be saved when you use DANA, OVO, GoPay, or QRIS.

Your phone number helps us confirm that a privacy request comes from the account owner. Before we share, correct, or discuss account data, we may send a verification step or compare recent account activity.

No. We do not need your wallet password to match account activity. We may store payment reference codes, timing, amount context, and status so your account record can be checked later.

Yes, you can ask us what account data we hold. Email [email protected] or use live chat from 09:00 to 23:00 WIB, then complete the account ownership check we request.

Cookies keep your sign-in session active, remember basic preferences, and help identify repeated failed access attempts. If you clear them in your browser, you may need to sign in again and verify your phone.

Contact us before creating another account. Tell us which detail is wrong, provide your registered phone number, and follow the proof step we send so the correction is tied to your existing profile.

We limit active account use after closure, but some records may remain for audit, dispute, security, or legal needs. You can ask what remains, why it is retained, and when it may be removed.